Entry conditions
Slovak citizens planning a trip to Italy can enter the territory of the country without restrictions. 

The tour is governed by the General Terms and Conditions of CK Pelikán.
After the Tour Agreement is concluded by the traveler, the tour is subject to change depending on the conditions of the carrier's fare class, accommodation facility, or providers of other services included in the tour. The traveler does not have a legal right to change the tour, except for a change of person/persons participating in the tour, the conditions of which are regulated in the General Terms and Conditions of CK Pelikán, Part B, Art. VI. letter d). Any impossibility of another change to the tour according to the traveler's requirements is not a breach of the duty of the travel agency arranging the tour. The traveler may withdraw from the Tour Agreement before the start of the tour, whereby the withdrawal and the amount of the cancellation fee associated with it are governed by the General Terms and Conditions of CK Pelikán, Part B, Art. X.

CK Pelikán is not responsible for changes in flight times by the airline after the purchase of the ticket within the same departure day.

CK Pelikán reserves the right to change the hotel (the category and quality of the hotel will be the same or higher than the category of the hotels offered).

This tour may not be suitable for travelers with reduced mobility. For specific verification whether it is suitable for you given your health limitations, please contact us.

NOTICE - when booking, it is necessary to enter the full names of passengers as they are stated in the travel document. Name change after purchasing documents is not possible!

Important information
The trip will take place with a minimum of 10 people. The maximum group size is 30 participants. We will inform you about the realization of the trip 14 days before departure.

Traveling with children
If you are interested in traveling with children, please contact Customer Service by phone at +421 2 3216 6321 or by email at [email protected] 

Traveling as a group

If you are planning to travel together as a larger group and are interested in guaranteed accommodation in the same hotel, please contact our Customer Service before completing your reservation, or immediately after creating it to promptly mark your request. Our staff will be happy to check current availability for the given date. If the client does not do so, we cannot guarantee the order of the same hotel.

After receiving notification from the bank to CK Pelikán about the successful payment of the total order price from the payment system, we will verify the availability of all products and services in the order and their current price no later than one working day.

If all products and services in the order are available at the same price level, we will confirm their successful reservation and issuance via email.

If at least one of the products and services in the order is unavailable at the same price level, we will inform you about this fact by phone or email as soon as possible. At the same time, we will offer an alternative that will be available at that time. If none of the offered alternatives suit you, we will refund the paid amount immediately.